Returns Policy for TORVALYNTHOS

At TORVALYNTHOS, we strive to ensure that our customers are delighted with their purchases. However, if you are not entirely satisfied with your purchase, we are here to help.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Items should be unused, unwashed, and in their original packaging with all tags attached.
• Certain types of goods are exempt from being returned such as perishable goods, custom products, and personal care items.

Return Process

To initiate a return, please contact our customer service team at [email protected] with your order number and details about the product you wish to return. You will receive instructions on how to proceed with the return.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

Exchanges

If you need to exchange an item for a different size, color, or product, please indicate this in your return request. We will provide instructions on how to proceed.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.

Contact Us

If you have any questions related to our returns policy, please do not hesitate to contact us at [email protected]. Our customer service team is always ready to assist you.